Through using our services, we may collect some or all of the below – depending on the services that you use. Such as; your name, date of birth & contact information – email addresses and telephone numbers. Personal information such as your residential address, birthday, personal interests, etc

We are keen to make sure our services are personalised to you and by us obtaining this data means we are able to provide a personalised service and keep you updated of offers/promotions that will relate to you.

Your Rights

You are entitled to request (in line with GDPR regulations);
1. The right to have access to the personal data we hold on record for you.
2. The right to be informed about how we collect and use your personal data.
3. The right to be forgotten; you have a right to request us to delete any personal data we hold about you.
4. The right to be informed – you have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.
5. The right to rectification – you’re entitled to have your information corrected if it’s inaccurate or incomplete.
6. The right to restrict processing – you have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
object to certain types of processing, including processing for direct marketing (which we do only with your consent).

How do we use your data?

We may use your data for the following purposes:
Personalising our services to you and keeping you updated of any events or special offers that we feel you would be interested in.

Supplying you with any promotional material, i.e. email notifications or text messages.

You have a right to request us to withdraw from us using your personal data any time and you may request that we delete it. However, your data will be retained on our systems shall any billing or fraudulent event occur in the future, this is only for your protection. We will only hold your personal data for as long as we need it.

You do have the right to request a copy go any personal data held by us. Under the GDPR Data Protection regulations we will always provide all information in response to your requests. Contact details in full are displayed at the bottom of this webpage.

More information

Customers

Digital personal health forms are completed by you on your initial treatment and are stored in a locked room. it is your responsibility to provide us with alterations in medication and/or health.

If you have contacted us from the website, you will be subscribed automatically to the mailing list and you will receive emails from time to time regarding deals/discounts and upcoming information. If at any time, you no longer wish to receive these emails you can ‘unsubscribe’ manually with the link located at the bottom of the newsletter or you can email julie@juliedryburgh.com, quoting ‘UNSUBSCRIBE’.

Mailing lists

Mailchimp is used to manage our customer mailing lists. They are a reputable global service provider and are fully aware of their responsibilities with regard to information security and data protection. They have a Privacy Policy of their own. (If you’re interested, they also have a more detailed piece about their GDPR compliance).
Mailchimp’s servers are located in the USA; they are registered under the Privacy Shield arrangement.

Other data stores

We may use Acuity Scheduling to manage and process online bookings. Their privacy policy can be located here. No information relating to bank account or credit card payment details are kept on our systems.

INTERNET INTERACTION

Website

Personal data is not stored on our website, which is hosted by WordPress who log information for support and problem diagnosis purposes, individual identities are not stored.

Where cookies are used, it is simply to make it work and provide a good customer experience, you can tweak the settings on your browser to suit your privacy preferences.

Social Media

We use Facebook, Instagram and LinkedIn to post news and information.

You agree to any testimonials given to us to be used for marketing purposes on the social media platforms.

COMPLAINTS

If, at any point, you are dissatisfied with the way in which your requests/information has been handled, please contact the local data protection supervisory authority